🌶 Case study highlights: Illustrating instructive and inclusive illustrations in an agile environment for the COVIDAlert MVP App.
🤝 The partner: Healthcare Canada
🌎 The team: Mobile app product team
🧠 My role: Illustrator
🗓 Winter 2020 — Spring 2020
<aside> 👁️ Abstract: Creating a product that highlights a particularly tough time for everyone around the world can be difficult for the people building and the users. In this case study, I focus on the importance of conducting lean exploratory research, creating concepts early, and making design decisions that push design boundaries and inclusivity.
I had three main goals in mind when creating low-burdening, accessible and universal illustrations for the app:
Our team at the Canadian Digital Service (CDS) strives to create services that are approachable to as many people as possible, knowing there’s more work to be done in building trust and improving how people interact with government services.
So when I was asked to illustrate for COVID Alert, a nationwide exposure notification application to help Canadians slow the spread of COVID-19, my ultimate goal was to create designs that included a full range of diversity in order to allow everyone to feel like they were included in the fight.
Working alongside the COVID Alert team, we wanted to be as transparent and inclusive as possible, as we embarked on the process of creating low-burdening, accessible and universal illustrations for the app. I had three main goals in mind with these illustrations: